Terms & Conditions
For the purposes of this agreement Somerset Web Design Ltd refers to work undertaking by Somerset Web Design Ltd and it’s trading name PC Webshop.
Somerset Web Design Ltd will quote for any agreed work. If quote is accepted, a 50% deposit will be required before work proceeds, after which the work will be completed within an agreed timescale.
The design will be available to view as work in progress throughout the development, with feedback requested from the client, before the web development is started, to ensure satisfaction, any changes to the design after web development begins may be chargable at the standard hourly rate.
Once completed the client has 5 working days to ask for any amendments, after which final payment will be required, within 14 days, PRIOR to the site going live. Final payment will be required within 14 days of acceptance, even if the client wishes to delay, or cancel the “go live” date for any reason.
The site is covered by a 30 day warranty, from the date of acceptance, during which time any errors found will be fixed free of charge. Any additions or amendments to the content or structure of the site are not covered and will be subject to an additional fee. Any work carried out to the site after warranty will be charged at our hourly rate, unless an optional support package has been purchased by the client.
If the clients website is to be hosted by Somerset Web Design Ltd, the client agrees to pay an annual fee for hosting, as agreed in the quote. This hosting fee includes on-going telephone and e-mail support, but does not include any work being carried out on the clients website.
All Somerset Web Design Ltd created CTM code, database code and all scripts remain Somerset Web Design Ltd IPR, and must not be reverse engineered, offered for resale, or freely distributed to any third party. Codes and scripts covered by a third party or in the public domain remain the IP of the original author.
Any information held on a database within the website remains the Intellectual Property of the client, it is therefore imperative that the client keeps a backup copy of the database, Somerset Web Design Ltd is not responsible for any website malfunction resulting from a loss of client data. All WordPress websites require on-going upgrading to both the core WordPress program and WordPress plugins, We are happy to update both WordPress and WordPress plugins on behalf of client if requested as we will backup the website in advance encase of issues caused by the updates. We do not support websites developed on our server by a 3rd party and it is the your responsibility to backup website and database. We accept no liability for any issues which arise from updates to WordPress or WordPress plugins, but will assist to rectify any issues which arise promptly. If a 3rd party programmer is required then there may be a charge at our hourly rate.
The hosting account is removed from the server if cancelled or expired. We do not keep backups and cannot restore as we are charge for backup services.
Somerset Web Design Ltd accepts no liability for loss of turnover, sales, revenue, profits or indirect consequential or special loss arising from the agreed work, renewal of domains or hosting of the agreed work. The client indemnifies Somerset Web Design for any claims made against Somerset Web Design arising from any of the agreed work.